Frequently Asked Questions

Frequently Asked Questions2021-07-04T18:29:59+02:00
What is the estimated time of delivery?2021-05-15T10:50:48+02:00
For EU esports team

Our current timeline between the first agreement on the protocol and the delivery is around 3 months as we have to get approval from the regulator for each bêta.

For US esports team

Our current timeline between the first agreement on the protocol and the delivery is around 1 month, counting for specific development, data point plugin and shipping.

For the rest of the world

We are not available anywhere else right now. We are ramping up our logistics and production to be available worldwide by the end of 2022.

What if I’m not satisfied with the solution?2021-05-15T10:44:28+02:00

Well, we will improve ourselves until you’re satisfied. But otherwise, we offer a 30-day money-back, and we will collect the device asap. No hard feeling :)

What is NanoNap’s stance in terms of environmental impact?2021-05-15T10:42:42+02:00

NanoNap solution is ultimately about creating a healthy lifestyle which in fact reflects on the environment as well. That’s why our solution is a service and not a single device. We avoid creating more waste and especially electric waste by reusing and recycling every device we are creating.

Who is it suitable for?2021-05-15T10:41:33+02:00

We are focusing on high-performing esport players. Our algorithms are specially designed for them a the moment and we have experience working with specific team data points. We will be available to casual gamers and high-performance next year. But of course, everybody could use better sleep and some neurostimulations.

How does Nanonap manage the collected data by the headband?2021-05-15T10:39:11+02:00

NanoNap is designed in France and following the “Privacy by design” principle. You are in control of your data and can decide if you want to share them with us to help improve our solution. In this case, we store, anonymize, and encrypt eveything in a European data center.

Are there any medical constraints?2021-05-15T10:36:35+02:00

Yes! NanoNap shouldn’t be used by persons who are under the age of 18, have an implanted metal or electronic medical device in the head or neck, have a pacemaker, have a history of seizures, are pregnant, or have undergone any brain surgery. If you have these or any other serious health conditions we recommend that you not use NanoNap. Please consult your physician if you believe any of these apply to you, or if you have any concerns.

When will NanoNap be available?2021-05-15T10:30:33+02:00

It’s available! We launched our headband in 2021. You need to register for a bêta test to be able to enjoy the experience. We serve esports teams in priority and we are ramping up our production to be largely available in the US by 2022.

How much is NanoNap?2021-05-15T11:45:40+02:00

NanoNap’s standard price is $90 per month during the bêta.


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